Frequently Asked Questions

Clicktionary in General What is the Clicktionary? Do I have to stay connected to the Internet to use the Clicktionary? Is the Clicktionary for free? How do I download and install Clicktionary on my computer? I have downloaded the free Clicktionary but I want to upgrade my Clicktionary so that I do not get pop-up banners. How do I do that? Can I hide the Clicktionary when I’m not using it? Translations How do I translate words with the Clicktionary? Do I need to login to use my Clicktionary? Can the Clicktionary translate full documents or whole web pages? Why am I not getting translations? Logging In Clicktionary How do I login to my Clicktionary? I received a message saying that I have logged in to Clicktionary in another computer and is asking me to login again. What does this mean? Why can’t I log in to Cleverlearn? Why do I need to activate my Cleverlearn account? I am using a proxy server but when I try to login but it says "No internet connection". What should I do? Trainer Games I am using a proxy server and I cannot download the Trainer. What should I do? Clicktionary Operating System Compatibility What are the minimum requirements needed to run Clicktionary? Does the Clicktionary work with other platforms? Settings Why can’t I use the normal function of my right mouse button since installing the Clicktionary? Personal Vocabulary and Synchronization What is the Personal Vocabulary? What is Synchronization? How do I synchronize? How do I store a translated word into the Personal Vocabulary? Do I need to be online to Synchronize? Dictionary Questions How can I download additional dictionaries? Are there dictionaries downloadable for free? What are Premium dictionaries? Is there a free trial for the premium dictionaries? How can I purchase Premium dictionaries? Where can I download the dictionary I have purchased? How do I activate my premium dictionary purchased? My premium dicitonary has expired. How do I extend its license? More Clicktionary Support How can I get updates of my Clicktionary? What should I do if my question is not here? Clicktionary in General What is the Clicktionary? The Clicktionary is an innovative translation tool for your desktop PC. Equipped with an extensive glossary, it can translate words from English to German, Vietnamese, Chinese, and Korean in just one mouse-click. More than a just a translation tool, the Clicktionary is a comprehensive language learning application that helps build your English vocabulary. Words are stored into your Personal Vocabulary for easy review, which can be synchronized with the rest of Cleverlearn®'s tools and services.Back to top Do I have to stay connected to the Internet to use the Clicktionary? For translation purposes, you don't need to be online. But if you wish to synchronize your PV, you have to be connected to the Internet. Also, during startup, you need to be online for User Authentication if you are not already logged in.Back to top Is the Clicktionary for free? A free version of the Clicktionary is available for download. However, if you want to access the complete features offered by Clicktionary, you must purchase the Premium version, which is available for a minimal annual subscription fee.Back to top How do I download and install Clicktionary on my computer? To download and install the Clicktionary, simply follow these steps: 1. Go to the Clicktionary product page. 2. Choose among the installers available and click the download button. 3. Once the download is complete, double-click on the downloaded file. This will automatically start the installation process. Once finished, the Clicktionary icon will appear in your system tray (on the bottom right corner of your screen). After the installation, you will be asked to register as a Clicktionary user. Please login with a registered account so you can start using the Clicktionary. Back to top I have downloaded the free Clicktionary but I want to upgrade my Clicktionary so that I do not get pop-up banners. How do I do that? You can upgrade to the Premium version of Clicktionary. Just click on Support in your Clicktionary application and click on Purchase and you will be taken through the purchase process.Back to top Can I hide the Clicktionary when I’m not using it? You can close the Clicktionary window and just right-click on the icon in the system tray if you want to open it again. A pop-up menu will appear when you right-click on the icon, and you can select from the list whether you want to Open, Login, Activate/Deactivate, or Exit. Clicking on the Exit option will remove the icon in your system tray and disable Clicktionary translations. To enable, go to the Start Menu programs, scroll down to Cleverlearn, then click on Clicktionary.Back to top Translations How do I translate words with the Clicktionary? If you are working with Microsoft® Word, WordPad, Notepad, Excel, Internet Explorer, and other Microsoft applications, simply right-click on the word you want to translate (depending on your translation settings). The translation instantly pops up in its own window. You can also use the manual translation bar. Click on the Clicktionary icon on the upper right of your screen, and the translation bar appears. Just type the word you want to translate and then click GO.Back to top Do I need to login to use my Clicktionary? No, you can still translate but only using the default English-target language dictionary that came with the installer. However, it is strongly recommended that you login to use your other additional dictionaries purchased or downloaded and other features such as Personal Vocabulary, Glossary, and Trainer games.Back to top Can the Clicktionary translate full documents or whole web pages? The Clicktionary translates words and not sentences or entire paragraphs.Back to top Why am I not getting translations? The Clicktionary works best with Microsoft Word, Notepad, Internet Explorer, and Microsoft Outlook.Back to top Logging In Clicktionary How do I login to my Clicktionary? Right-click on the Clicktionary icon in your system tray and select Login. Enter your email address and password in their corresponding fields. The email address should be the one you used to register for a Cleverlearn account. If you do not have a Cleverlearn account yet, click on “Create Account”. Your password will be sent to the email address you specify. Once you have typed in your email address and password, click Login.Back to top I received a message saying that I have logged in to Clicktionary in another computer and is asking me to login again. What does this mean? Clicktionary does not allow the same user to be logged in to different computers at one time. You should be logged out in one computer to be able to login in another. Back to top Why can’t I log in to Cleverlearn? You may have failed to activate the link provided in the activation email. Search in your inbox for the activation email sent by Cleverlearn, wherein you can find and click on the activation link. A confirmation page will be displayed when you have successfully activated your account.Back to top Why do I need to activate my Cleverlearn account? You need to activate your Cleverlearn account so that you will be able to use Cleverlearn products and services. In case you have not received your activation email, please login to http://www.cleverlearn.com and a message will display where you could request for another activation email.Back to top I am using a proxy server but when I try to login but it says "No internet connection". What should I do? a. Go to your Clicktionary main menu. Under Users, click on Settings. b. In Proxy Settings, check the option "I use a proxy server". c. Enter the server name and the server port. d. Enter the username and password used to access the proxy server. e. Click Test Connection button. If all information entered is valid, a message "Proxy setting configuration successful" will appear. If not, a message will appear saying "Proxy setting configuration unsuccessful". f. If proxy setting configuraion is successful, click on the Apply button. g. Go the Clicktionary main menu. Under Users, click on Login and enter your activated Cleverlearn account and password. If you still cannot login, contact us at info@cleverlearn.com.Back to top Trainer Games I am using a proxy server and I cannot download the Trainer. What should I do? a. Open an Internet Explorer browser then go to Tools>Internet Options>Connections> LAN Settings. b. Check the option Use a proxy server for you LAN. c. Enter the necessary proxy information. d. Check the option Bypass proxy server for local addresses then click OK. e. Go to your Clicktionary and login. Make sure you have configured your Proxy Settings. Then go to Trainer and click Download. If your proxy server is not properly configured, the Trainer games will not work. Back to top Clicktionary Operating System Compatibility What are the minimum requirements needed to run Clicktionary? The Clicktionary works on Windows 98 or higher. You should have at least 20MB free on your hard drive before downloading this software. Internet Explorer 6.0 or higher is also required.Back to top Does the Clicktionary work with other platforms? As of now, the Clicktionary only works with Microsoft Windows®.Back to top Settings Why can’t I use the normal function of my right mouse button since installing the Clicktionary? By default, the Clicktionary uses the right mouse button for translating words while working with Microsoft applications. You can simply click on “Deactivate” in your Clicktionary system tray menu to temporarily disable the Clicktionary mouse settings. You can also left-click on the Clicktionary icon in your system tray. This allows you to resume the mouse's normal function. To activate, simply click on the system tray icon or choose "Activate" from the menu or left-click again on the system tray Clicktionary icon. You have several mouse button options for your translation, which you can change in the Settings>Mouse Settings area: Right Mouse Button Middle Mouse Button Right Mouse Button with 1 second delay Shift + Right Mouse Button Back to top Personal Vocabulary and Synchronization What is the Personal Vocabulary? The Personal Vocabulary or PV is like your own online "notebook" where all important words you want to review are stored. This PV can be accessed anytime using any computer with Internet connection. Cleverlearn's tools and services use the PV in their respective applications, storing every word you learn into one big vocabulary warehouse. Back to top What is Synchronization? How do I synchronize? When you synchronize, the words in your PV are copied into the Cleverlearn server. Synchronization makes it easier for you to review your words using any computer that has Internet connection. They are stored - just like the way you write down lessons in your notebook at school - giving you a handy reference that you can access online, through Clicktionary, or using our other tools and services. For instance, when you travel or use a computer without a Clicktionary installed, you can still check the words in your PV under Your Vocabulary section in http://www.cleverlearn.com. Synchronization allows you access to your updated list of PV words. To synchronize your Clicktionary, go to the PV area. Click on the Synchronize button at the bottom of the window. You can also right-click on the Clicktionary icon in your system tray and choose Synchronize from the menu. You need to be online in order for the synchronization to work.Back to top How do I store a translated word into the Personal Vocabulary? In the translation screen, simply click on the "Learn" icon found to the right of the translated word. This automatically stores the word into your Personal Vocabulary. Back to top Do I need to be online to Synchronize? Yes, because your local Personal Vocabulary will communicate with your Personal Vocabulary on the web. This ensures that in both your Clicktionary and web Personal Vocabulary are always updated and identical.Back to top Dictionary Questions How can I download additional dictionaries? Go to your Dictionary Manager and see a list of available dictionaries you can add. Back to top Are there dictionaries downloadable for free? Yes, the free dictionaries are downloadable at no cost. Click here to see all free downloadable dictionaries. Make sure that you have the Clicktionary application so you can use the dicitonary you have downloaded. You can also try premium dictionaries for a limited period of time at no cost. See Premium Dictionaries. Back to top What are Premium dictionaries? These are dictionaries from world leading dictionary providers. You can purchase annual or lifetime licenses of these Premium dictionaries and translate through Clicktionary. Back to top Is there a free trial for the premium dictionaries? Yes, you can try the premium dictionaries for free for 30 days. Click here to see premium dictionaries available. Back to top How can I purchase Premium dictionaries? Go to the Dictionary Manager in your Clicktionary and click on Add Dictionaries. You can also click here to see the list and purchase any Premium dictionaries available. Back to top Where can I download the dictionary I have purchased? Make sure you are online and logged in then go to the dictionary catalog page. Click on the Download button beside the dictionary you have previously purchased.Back to top How do I activate my premium dictionary purchased? Go to your Dictionary Manager and select the dictionary which you have purchased and installed. You have a grace period of 10 days wherein you can use the premium dictionary purchased without activating it. After 10 days since day of purchase, you are required to activate your dictionary. Select the dictionary in your Dictionary Manager list and click on the Activate button.Back to top My premium dicitonary has expired. How do I extend its license? Click here to go to the Dictionary Catalog page to extend your dictionary license. Back to top More Clicktionary Support How can I get updates of my Clicktionary? You can upgrade your existing Clicktionary to a higher version as soon as an update is available. The Clicktionary has an Auto-update feature that will be activated once you are online. If there is an available update for your version, the Clicktionary automatically detects it and asks you if you want to upgrade. To check for updates, click Updates under the Tools menu, or click the Support icon and then Updates.Back to top What should I do if my question is not here? If you have a question about Cleverlearn that is not answered in this FAQ, please refer to the Contact Us page or send us an e-mail here and we will send you an answer as soon as possible. Back to top